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As the calendar flips to a new year, many independent repair shops are asking the same question: How can we stay competitive against national chains with bigger budgets and more resources? Today the answer is often about embracing digital workflows. National chains have long relied on technology to streamline operations, improve customer communication, and reduce […]https://www.identifix.com/wp-content/uploads/2026/01/ShopCentral-blog-post-ial-for-independent-shops-wo-fireworks-1024x512.png